Terms of work

The same content as the contract, in plain language. Where the two differ, the signed contract governs.

Revised 12 September 2026

01What we promise, and what exactly we guarantee

There is one guarantee, and it is measurable: a Google PageSpeed Insights score of 90 or above in the mobile Performance category on the agreed pages, at the moment of handover. A screenshot of the measurement is attached to the acceptance record.

We guarantee 90+, not 100. The score is taken on the live domain after launch, using the standard mobile emulation in PageSpeed Insights.

The guarantee does not apply if, after handover, third-party scripts are added (chats, pixels, widgets), heavy graphics bypass the built-in compression, code is edited by anyone other than us, or the hosting you chose is slower than what was agreed. This is not a get-out: any of these shows up in a measurement within a minute.

If the score is below 90 at handover through our fault, we fix it at our own cost. If it cannot be fixed for a reason we failed to flag in advance, we refund the deposit.

02What we do not promise

We do not promise search positions, a number of enquiries or a revenue figure: those depend on your market, price, demand and advertising. We are answerable for what an instrument can measure — speed, correct operation and correct tracking.

03Price, payment, timelines

The price is fixed against a written specification before work starts. Payment is 50% at the start and 50% at handover. Timelines run from the brief (Day 0) to handover: Start 2–3 days, Standard 7 days, Full two weeks, provided the specification is approved on Day 1 and your material has arrived.

The clock stops while we are waiting on your copy, credentials, photographs or approval. That is the only reason a deadline moves.

04Revisions and scope

Two rounds of revisions within the agreed scope are included. Changes that alter the specification (new sections, a different structure, additional languages) are quoted separately — before we do them, not on the invoice afterwards.

05What you receive at handover

• a working site on your domain with HTTPS;
• the Google PageSpeed measurement screenshot;
• credentials in your name: hosting and the domain, plus the admin panel and analytics on the tiers that include them;
• the source in your repository;
• a short walkthrough of the admin panel (on Standard and Full), recorded or live.

Domain, server and HTTPS for the first year are paid by us. From the second year they are paid by you, directly to the registrar and the hosting provider, at their prices.

06Who owns the site

On full payment, all exclusive rights to the design, copy and code created for you pass to you. We may show the work in our portfolio and name you as a client only with your written consent.

Third-party components (fonts, libraries, stock images) remain under their own licences; the list is handed over with the project.

07Maintenance

A maintenance plan is a separate service, from €49 a month, billed monthly and cancellable at any time before the next period begins. On the Full tier the first year is included. Ending maintenance does not affect your rights to the site: the keys and the domain stay with you.

08Liability

Our liability under the contract is limited to the amount you actually paid under it. We are not liable for lost profit, for failures at your hosting provider, registrar, payment or advertising platforms, or for the consequences of changes made to the site by anyone other than us.

Governing law and dispute resolution: [to fill in].

Before launch: fill in the fields highlighted in yellow (jurisdiction, company details) and have the wording — especially the guarantee section — reviewed by a lawyer. This text describes the studio’s intent and does not replace a signed contract.